Shipping Policy

Thank you for shopping with ALLOVENS at allovens.com.

Order Processing

Orders typically take 1–3 business days to process before they ship. Processing may take longer during holidays, promotions, or periods of high order volume.

Shipping & Delivery

When available, estimated delivery times are shown at checkout or on the relevant shipping information page. Delivery estimates may change due to carrier delays, severe weather, holidays, customs processing, or other circumstances beyond our reasonable control.

Shipping Charges

Any applicable shipping charges are shown at checkout before you place your order. Free shipping offers may require a minimum purchase or be subject to other conditions listed with the offer.

Order Tracking

When tracking is available, we’ll send you a tracking number after your order ships. Please allow time for the carrier to update the tracking status after you receive your shipping confirmation.

Incorrect Shipping Address

Please check that your shipping address is complete and accurate before placing your order. If you notice an error after checkout, contact us as soon as possible through our Contact Us page. We may be unable to change the address once your order is being processed or has shipped.

Damaged Items or Packages

If your paper bouquet, pop-up greeting card, or any included item arrives damaged, please contact our customer service team promptly through our Contact Us page. Include your order number and clear photos of the damaged item and its packaging so we can review your request.